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How do I resolve if my WhatsApp is showing “can’t download because no internal storage is available”?

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If you see the error message “can’t download because no internal storage is available,” it means your phone’s internal storage is full and there’s not enough space to download the media file. To fix this issue, try the following:

  1. Free up some space on your phone’s internal storage. You can do this by deleting unnecessary files, such as photos, videos, apps, and music. You can also move some files to an external SD card or cloud storage.
  2. Check if WhatsApp has permission to access your phone’s storage. Go to your phone’s settings, then to Apps > WhatsApp >Permissions. Make sure that the Storage permission is turned on.
  3. Restart your phone. Sometimes, a simple restart can fix minor issues.
  4. Update WhatsApp to the latest version. Outdated versions of WhatsApp may have bugs that can cause this error.
  5. Factory reset your phone. This is a drastic measure, but it can be effective in resolving persistent problems. However, it’s important to back up your data before doing a factory reset.

If you have followed all the steps and are still receiving the error message, please contact WhatsApp support for additional help. If you have followed all the steps and are still receiving the error message, please contact WhatsApp support for additional help.

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Need more space on your phone? Here are some tips to free up internal storage:

  • Delete old text messages.
  • Uninstall unused apps.
  • Clear the cache and data for apps that you don’t use often.
  • Move photos and videos to an external SD card or cloud storage.
  • Use a file manager app to find and delete large files that you don’t need.
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